Privacy policy

Privacy Policy

Last updated: June 12, 2025

This Privacy Policy describes how Cappuccino Papi (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from fef0cd-45.myshopify.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please discontinue use of the Services.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational needs. Any changes will be posted on this page with a new "Last updated" date.

How We Collect and Use Your Personal Information

We collect personal information in order to provide and improve our Services. The type of information collected depends on how you interact with us.

Information You Provide Directly

  • Contact details (name, address, email, phone number)

  • Order information (shipping, billing, payment confirmation)

  • Account details (username, password, security questions)

  • Customer support inquiries

Information Collected Automatically

We may automatically collect certain data when you interact with our Site, such as:

  • Device and browser information

  • IP address and location information

  • Usage data and interaction data (pages visited, time on page, etc.)

  • Cookies, pixels, and similar technologies

Abandoned Cart Tracking

Cappuccino Papi's website uses cookies and similar tracking technologies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information may be used to determine when to send cart reminder messages via SMS or email.

Information Obtained from Third Parties

We may also collect personal information from:

  • Shopify (eCommerce platform)

  • Payment processors

  • SMS and email providers such as Klaviyo

  • Advertising and analytics partners

 


 

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders

  • Communicate with you (order updates, customer support, etc.)

  • Send marketing communications (where permitted)

  • Prevent fraud and ensure security

  • Improve and optimize our Services

  • Provide abandoned cart notifications via SMS or email

  • Operate our SMS program (see Mobile Terms below)

 


 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Personalize your experience

  • Track website usage

  • Support abandoned cart SMS reminders

  • Improve marketing and advertising efforts

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Services. For Shopify-specific cookies, visit Shopify's Cookie Policy.

We do not respond to “Do Not Track” signals.

 


 

How We Share Your Personal Information

We may share your information with:

  • Service providers (IT support, payment processors, fulfillment centers)

  • Marketing partners (for promotional messaging, where permitted)

  • Legal authorities (to comply with legal obligations)

  • Business partners in connection with a merger or acquisition

We do not sell or share sensitive personal information for targeted advertising.

If your personal information is shared for business purposes, this excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 


 

Children’s Privacy

We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us.

 


 

Security and Retention

We use reasonable security measures to protect your personal information. However, no method of transmission over the Internet is completely secure.

We retain personal information as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

 


 

Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your personal data

  • Deletion of your personal data

  • Correction of inaccurate data

  • Portability of your data

  • Restriction of data processing

  • Withdrawal of consent for marketing

  • Appeal of privacy decisions

Please contact us to exercise your rights. We may need to verify your identity.

 


 

International Transfers

Your personal information may be transferred and stored outside your country. When transferring personal data from the EU, we rely on Standard Contractual Clauses or other legal mechanisms.

Mobile Terms of Service

Cappuccino Papi Mobile Message Service
Last updated: June 12th, 2025

The Cappuccino Papi mobile message service (the "Service") is operated by Cappuccino Papi (“we,” “us,” or “our”). Your use of the Service constitutes your agreement to these Mobile Terms.

We may modify or cancel the Service or its features without notice. Continued use of the Service following any changes constitutes your acceptance of those changes.

By consenting to Cappuccino Papi’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Cappuccino Papi through your wireless provider to the mobile number you provided, even if your mobile number is on a Do Not Call list. Messages may be sent using an automatic telephone dialing system or other technology.

Service-related messages may include order updates, account alerts, and other operational messages.
Promotional messages may include offers, promotions, cart reminders, and marketing content.

Consent is not required to make a purchase. Participation is entirely voluntary.

We do not charge for the Service, but you are responsible for message and data rates imposed by your wireless provider. Message frequency varies.

Opt-Out & Help:

  • Text STOP to +1 (866) 330-2556 to opt out.

  • Text HELP to +1 (866) 330-2556 for assistance.

  • You may also email us at officialcappuccinopapi@gmail.com for support.

If you change your phone number, you must re-enroll with your new number. Any messages sent to numbers no longer in service may not be received, and we are not responsible for honoring requests made through such messages.

Wireless carriers are not liable for delayed or undelivered messages.

Disclaimer:
To the fullest extent permitted by applicable law, we are not liable for any failed, delayed, or misdirected delivery of any information sent through the Service or any action you may or may not take in reliance on the Service.

We respect your right to privacy. To see how we collect and use your information, please refer to this Privacy Policy.

 


 

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: officialcappuccinopapi@gmail.com