CAPPUCCINO PAPI

Below, you’ll find answers to some of the most common questions about our store, products, and policies. If you need further assistance, feel free to contact us at: officialcappuccinopapi@gmail.com

Frequently Asked Questions

Ordering and Payment

How do I place an order?
Simply browse our collection, add your favorite items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment methods.

Can I modify or cancel my order after placing it?
Orders are processed quickly, so modifications or cancellations may not be possible. Please contact us immediately if you need to make changes.

Shipping and Delivery

Where do you ship?
Currently, we only ship within the United States.

How long does shipping take?
Delivery times vary based on the shipping method selected:

  • Standard Shipping: 3-7 business days
  • Expedited Shipping: 2-3 business days
  • Overnight Shipping: 1 business day

How much does shipping cost?
Shipping costs are calculated at checkout. We may offer free shipping for orders over a certain amount.

How do I track my order?Once your order ships, you’ll receive a tracking number via email to monitor your shipment.

Product and Sizing Information

How do I find my size?
Check out our [Size Guide] for detailed sizing charts and tips to find your perfect fit.

What if the item I want is out of stock?
You can sign up for restock notifications on the product page.

Are your products true to size?
Most of our items fit true to size, but we recommend checking the size guide for specific measurements.

Account and Discounts

Do I need an account to place an order?
No, you can check out as a guest, but creating an account allows you to track orders and save shipping details.

Do you offer discounts or promo codes?
Yes! Sign up for our newsletter to receive exclusive promotions and discount codes.

How do I use a discount code?Enter your discount code at checkout before completing your purchase.

Customer Support

How do I contact customer service?
You can reach us at info@cappuccinopapicertified.com

What are your customer service hours?
Our support team is available Monday - Friday 9am - 5pm PST. Please give us 1-3 business days to get back to you. 

Thank you!

We appreciate your support and look forward to providing you with a great shopping experience! If you have any additional questions, don’t hesitate to reach out.